Unlock goodwill with genuine, specific praise
At the small digital marketing firm where Natalia worked, morale had dipped after a string of late nights and tight deadlines. Her manager, Marcus, knew he needed a quick morale boost. During a tense strategy meeting, Marcus stopped the conversation. He caught Natalia’s eye and said, “Natalia, your ability to break complex analytics into three bullet points is outstanding. I’ve seen colleagues struggle for hours, but your summary gave everyone clarity in minutes.” The room paused. Everyone felt the warmth of Marcus’s praise. Natalia’s shoulders straightened; she smiled. She volunteered to help refine the next deck. Her colleagues, inspired by that specific recognition, chimed in with their own solutions. The meeting ended on a high note, and that single moment of heartfelt praise echoed through the next week’s tasks.
Decades of organizational psychology demonstrate that employees who receive specific, genuine recognition are 79% more engaged and 65% more likely to stay with their company. By highlighting real achievements, you unlock not just goodwill, but also enhanced productivity.
You single out a concrete achievement, name it, share its positive impact and invite the person to keep going. By making that effort visible, you light a spark of pride that illuminates the whole team. Try it today.
What You'll Achieve
Internally, you’ll build your confidence and sense of connection. Externally, you’ll boost morale, engagement and productivity in your teams.
Spot lightworthy strength
Identify a true compliment
Choose one specific action or quality you admire about the person. Avoid vague praise—focus on a precise behavior, like their thoroughness in an email.
Praise immediately
Give your compliment at the moment you notice it. Real-time recognition feels sincere and maximises positive impact.
Explain the impact
Add why it matters: “Your clear summary saved me twenty minutes”— linking the behavior to a real benefit reinforces the value.
Encourage repeat behavior
Conclude with “Keep it up,” or “I’d love to see more of this,” making them feel motivated to maintain the strength.
Reflection Questions
- Who on your team deserves a genuine, specific compliment?
- How would your next conversation shift if you began with unexpected praise?
- What impact could daily recognition have on your group’s energy?
- Which achievement do you often take for granted that you might highlight?
- How will you integrate real-time praise into your routine?
Personalization Tips
- Work: “Jane, your slide on sales trends was so clear—our clients walked away understanding our strategy immediately.”
- Parenting: “Marcus, your patience waiting quietly for your brother was impressive—it kept our morning routine smooth.”
- Fitness: “I noticed you ran ten extra minutes this morning—that dedication will make a real difference by next month.”
How to Win Friends and Influence People in the Digital Age (Dale Carnegie Books)
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