The Checklist Manifesto: How to Get Things Rightby Atul Gawande
Checklists are not a new concept; they have been around for decades since pilots first started using them to ensure they followed all the necessary steps during take-off and landing. Since then, checklists have made their way into most fields - construction, medicine, the culinary arts, investment banking etc. They are the most useful way to ensure that you have taken all the necessary steps to complete a project successfully, and they take the pressure off trying to remember every little detail.
“Checklists established a higher standard of baseline performance.”
Even when we are working on tasks we have done a hundred times before, our memory is not infallible - there is a chance a few key steps may slip our mind. Creating a checklist and using it to ensure you completed your task/project properly will ensure you do not miss out any important steps.
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“They believed in the wisdom of the group, the wisdom of making sure that multiple pairs of eyes were on a problem and then letting the watchers decide what to do.”
As projects grow more complex, there is more room for things to go wrong. Sometimes, having a normal checklist will not be enough, however, a communication checklist that ensures each member of the team is communicating their expertise with the other members will help avert most problems.
Remember, good communication between everyone working on a project is extremely important for the project to succeed.
Skills to acquire
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