Use the proper tone of voice.
When we radiate warmth and acceptance, conversations just seem to flow. Our voice can bring a level of comfort and enthusiasm, and this attracts people. Tone of voice is cross-cultural and is never lost in translation.
A smile on your face and in your voice will increase your mental agility. When speaking, you should generally use a positive/playful voice. The voice of an easy-going, good-natured person is best in negotiation.
Be aware of the tone and inflection of your voice.
A gentle downward-inflected voice, like an “FM DJ,” is another tone that is effective for a negotiator. Talking slowly and clearly conveys the idea of quiet and self-assured control.
Avoid an assertive or direct voice when negotiating.
Negotiators that employ an assertive tone often signal dominance and bring aggressive or passive-aggressive responses.
Our site saves small pieces of text information (cookies) on your device in order to deliver better content and for statistical purposes. You can disable the usage of cookies by changing the settings of your browser. By browsing our website without changing the browser settings you grant us permission to store that information on your device.