Make the other person happy about doing what you want or need them to do.
People will work a lot harder and produce much better results if they are happy with what they are doing rather than resentful. So, make them happy about it!
- Be honest.
Don’t promise anything that you cannot deliver. Forget about our own benefits, and instead, focus on the benefits to the other person.
- Think carefully about what it is you want the other person to do.
- Show empathy.
Ask yourself what it is the other person really wants.
- Consider the benefits your interlocutor will receive from doing what you suggest.
- Match those benefits to the other person’s wants.
- Form the request in such a way that will convey to the interlocutor the idea that he personally will benefit.
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