Be kind to and tolerant of others when they make mistakes.
from How to Win Friends and Influence People by Dale Carnegie
When you are kind to and tolerant of others, you facilitate openness and sincerity. In fact, research indicates that animals learn better when rewarded for correct actions than when punished for incorrect ones. If you truly want to rectify the mistake and ensure that it doesn’t happen again, be kind to and tolerant with others when they make mistakes.
How to Apply This
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Try to understand why they made the mistake.
Look at the situation from their point of view. -
Focus on being kind and tolerant.
Refrain from scolding, criticizing, or condemning others.
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