Be a verbal mirror
from Conversationally Speaking: WHAT to Say, WHEN to Say It, and HOW to Never Run Out of Things to Say by Patrick King
How to Apply This
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Let the other person talk.
If there is any one thing about human nature you need to learn, people love to talk about themselves. -
Guide the conversation.
Throw yourself in there from time to time to lure the person deeper into the conversation. For example, ask them open-ended questions instead of closed ones. -
Call and Respond.
People cannot resist the call of talking about themselves. You can use key phrases like, ‘Tell me more about ____.’ or repeat the last few words of what they just said and trail off.
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