Adopt an encouraging expression and body position to improve your conversations
from You're Not Listening: What You're Missing and Why It Matters by Kate Murphy
How to Apply This
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Actively seek out conversations and listen attentively
Anyone. Anytime. -
Adopt a calm expression of interest, acceptance or concern whilst the other person is speaking
Your eyes should mainly remain gently on the person's face and not dart around. -
Adopt a relaxed and open stance whilst the other person is speaking
Don’t fidget or look at your watch or phone. -
Pay attention to the speaker’s verbal and non-verbal responses
People will likely feel appreciated, and be relaxed and more open in your company.
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