Working with Emotional Intelligence
Why your emotional skills shape success more than raw intellect
About This Book
In today’s fast-changing workplace, your technical know-how and IQ are just the starting line. You’ll discover a new measure that predicts who thrives and who falters: emotional intelligence. By learning to recognize and manage your own emotions, read others’ feelings, and connect with colleagues authentically, you’ll build stronger relationships, lead teams with subtle influence, and spark innovation under pressure. Real-world case studies reveal how top performers outshine their peers by two to one—not through smarts alone, but through self-awareness, empathy, and social savvy. Whether you’re vying for a promotion, rallying your team, or driving organizational change, mastering these emotional competencies will transform the way you work, boost your resilience in turbulent times, and elevate your career trajectory.About the Author
Daniel Goleman is a psychologist and award-winning science journalist. A former science writer for The New York Times, he pioneered public understanding of emotional intelligence through his groundbreaking research and speaking engagements worldwide. He serves on academic advisory boards, consults for Fortune 500 companies, and teaches courses on leadership in turbulent times.
Biggest Takeaway
• Gain self-awareness that guides better decision-making and prevents impulsive mistakes. • Build genuine rapport and trust, turning customers into loyal advocates and colleagues into collaborators. • Lead more effectively under stress by mastering emotional self-regulation and fostering high-performance team cultures. • Unlock creativity and drive by cultivating flow states and seizing opportunities with calculated risk-taking. • Navigate office politics with subtlety, leveraging organizational power currents to align support behind your ideas.
Key Insights from This Book
Explore the most important ideas and learn how to apply them in your life.
Emotional skills outweigh intellect two to one in success
Listen to your body to guide gut decisions
Command calm to keep thinking clear under pressure
Tap into flow for effortless engagement in tasks
Empathy gives you the social radar for success
Coach others to boost morale and performance
Leverage diversity for fresh perspectives and innovation
Navigate office politics by reading hidden power currents
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