Shift from Feedback to Feedforward

Medium - Requires some preparation Recommended

You’ve sat through enough performance reviews cataloging past mistakes, and you’re tired of revisiting old missteps. Today, it’s different. You lean into your coworker and say, “I want to get better at active listening. Could you give me two ways to improve when I’m in our next meeting?” They pause, smile, and share two practical ideas—leaning forward when you listen and asking clarifying questions before responding. You nod and say only, “Thank you.”

Nothing about yesterday’s errors gets re-opened. You’ve simply gathered future-oriented tips you can act on. Over the next week, the next meeting feels different. You find yourself leaning in, nodding, and asking crisp follow-up questions. The team notices—and the usually silent content designer even pipes up with a fresh idea, buoyed by the change in tone.

Feedforward fuels your forward momentum. There’s no need to get tangled in past regrets. You’re building new habits on tomorrow’s blueprint—and watching your relationships thrive in the process.

You’ve seized two concrete suggestions for tomorrow—now it’s your turn. At your next catch-up, practice leaning in completely, follow up with a question, and say “Thank you.” Let these fresh data points become your daily mileposts. Give it a try immediately—you’ll be amazed at how fast the future clicks into place.

What You'll Achieve

You’ll move from dwelling on past flaws to building future strengths, boosting confidence and clarity. Measurably, you’ll see improved colleague engagement and richer, solution-focused conversations.

Aim for Tomorrow, Not Yesterday

1

Pick one growth area

Identify a single behavior you want to improve—like listening more or sharing information immediately. Keep it specific and future-focused.

2

Invite two ideas

Ask a colleague: “What are two suggestions for how I can do this better in the future?” Emphasize you only want fresh ideas, not critiques of past mistakes.

3

Say only “Thank you”

When they speak, resist your urge to defend or compare. A sincere “Thank you” seals the conversation and keeps the focus on solutions.

Reflection Questions

  • Which single behavior do I most want to enhance?
  • Who could I ask today for two future-focused tips?
  • How will I practice their suggestions tomorrow?

Personalization Tips

  • With your teen, ask how you could better support their study habits this month, without rehashing last week’s arguments.
  • At the gym, invite your trainer to offer two new moves that will make your routine more effective next week.
  • In your book club, ask members for tips on how to lead discussions more thoughtfully going forward.
What Got You Here Won't Get You There: How Successful People Become Even More Successful
← Back to Book

What Got You Here Won't Get You There: How Successful People Become Even More Successful

Marshall Goldsmith 2006
Insight 4 of 7

Ready to Take Action?

Get the Mentorist app and turn insights like these into daily habits.