Price for margins and ideal clients so growth gets easier, not heavier
A consultant felt trapped by volume. Her calendar was full, margins were thin, and small clients demanded the most attention. She paused, wrote profiles of her best buyers, and noticed they cared about certainty and speed, not discounts. She redesigned the offer to match: a deeper kickoff, clear milestones, and weekly reviews. Then she tested a higher price with prospects who valued outcomes.
The first week, two bargain hunters walked. She took a breath and let them go. The next week, a sophisticated buyer said yes without haggling, because the offer spoke to what mattered. Delivery got easier, not harder, because the structure improved results and reduced second‑guessing. A micro‑anecdote: one client sent a thank‑you note mid‑engagement, something she had never seen before.
Raising prices isn’t about greed. It’s about math and fit. With higher margins, you can outspend competitors to acquire a customer, fund better experiences, and hire great people. You also attract people who value quality and commit, which lowers churn and stress. Price anchors who shows up. When you stop competing on “cheapest,” you stop training customers to treat your work like a commodity.
Behavioral principles apply here too. Price is a signal of quality in uncertain markets. People pay for reduced risk and clearer outcomes. And focusing on ideal customers reduces cognitive load, because your message, process, and delivery all point to the same person. Growth becomes lighter.
Describe your best buyers in detail and list what they truly care about, then upgrade your offer to increase certainty and results with better onboarding, checkpoints, and access. Quote a premium price to qualified prospects and track close rates and delivery quality, letting go of bargain hunters who don’t value the outcome. Keep a short “not‑a‑fit” list to protect margin and focus, and review it with your team. Draft the upgraded offer one page at a time tonight.
What You'll Achieve
Internally, release scarcity thinking and embrace fit over volume. Externally, increase margins, attract better‑fit clients, and simplify delivery through a stronger offer and higher price.
Redesign your offer upmarket
Identify your best buyers
Describe the sophisticated or affluent customers who value outcomes, not discounts. List what they care about and what they avoid.
Elevate the offer and experience
Add elements that improve results and certainty, like better onboarding, progress checkpoints, or access to expertise.
Test a premium price point
Quote a higher price to qualified prospects and track close rates and delivery impact. Expect some loss of bargain hunters.
Retire misaligned customers
Politely decline or refer out price‑only buyers who drain time and margin. Document who is not a fit.
Reflection Questions
- Who are my best buyers and what do they actually value?
- What changes would make my offer deliver results more reliably?
- What premium price would both scare and excite me to quote?
- Who will I kindly refer out starting now?
Personalization Tips
- Freelancer: Offer a premium package with strategy and fast feedback, not just deliverables.
- Agency: Add a quarterly executive review and roadmap, then raise rates for clients who value direction.
- Coach: Move from single sessions to a results‑based program with milestones.
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