Make your words, tone, and body match so people actually believe you

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People don’t hear only your words, they hear your body. When you say “No problem” with a tight jaw and a hunched spine, they believe the posture, not the sentence. Congruence—words, tone, and body pointing the same way—creates trust without needing extra explanations.

One afternoon, a project lead told a client, “We’re on track,” while tapping his foot and glancing at his inbox. The client asked for more proof. Later, he tried a different approach: two slow breaths, eyes steady, hands still, and the same sentence in a calm voice. The client nodded and moved on. Same words, new impact.

A brief classroom note: a teacher’s gentle smile and slower pacing during test directions lowered the room’s noise without scolding. Students followed because her signals matched her goal.

This is state informing communication. Your autonomic nervous system broadcasts your inner state, and people pick it up fast. Practice aligning posture and breath with your message before you speak. Record yourself to catch mismatches you can’t feel in the moment. It’s a small habit with oversized returns in credibility.

Pick a short line you say often and align your body first—upright posture, low steady breath, relaxed face. Record three takes with different pacing and emphasis, then watch for the version where your words, tone, and posture agree. Use that version live in your next meeting or conversation and pay attention to how people respond. Try this with one sentence per day for a week.

What You'll Achieve

Internally, you’ll feel calmer and clearer before speaking. Externally, you’ll reduce misunderstandings and increase trust and follow-through.

Practice congruent delivery in minutes

1

Script one important sentence

Choose a line you often say—“I’ve got this,” “We’ll meet Friday,” or “I care about this work.” Keep it short.

2

Align body and breath

Stand or sit upright, breathe low and steady, and keep your face relaxed. This sets a baseline of calm authority.

3

Say it three ways and record

First, your usual way. Second, with slower pacing and clear emphasis. Third, with your most natural conversational tone. Watch for matching words, tone, and posture.

4

Pick the most congruent version

Choose the one where your posture, voice, and words agree. Use that version live and notice how people respond.

Reflection Questions

  • Which sentence do I say that people doubt most?
  • What does my body do when I’m stressed that undercuts my words?
  • How will I practice congruence for 2 minutes before key moments?
  • Who can give me honest feedback on how it lands?

Personalization Tips

  • Management: Deliver timelines with a steady voice and still hands to reduce team anxiety.
  • Teaching: Announce test instructions with a calm face and even pace to keep students grounded.
Unlimited Power: The New Science Of Personal Achievement
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Unlimited Power: The New Science Of Personal Achievement

Anthony Robbins 1986
Insight 7 of 8

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