Don’t Give Away Your Best Ideas Without Pay

Medium - Requires some preparation Recommended

Imagine a piano tuner who adjusts keys for free to prove his skill. He spends an hour working, only to have the homeowner say, “Thanks, but we’ll keep looking.” The next day, he’s out of pocket again. This scenario mirrors creatives who pitch strategy or designs without pay.

Your thinking—diagnosis, strategy, preliminary concepts—is your highest-value product. Economic principles tell us that when you give away your core value free, you set a price of zero. Clients learn they can get that thinking at no cost, and your paid work becomes the commodity tasks.

By formalizing a policy that no substantive diagnosis or strategy occurs without agreed fees, you protect your value and your time. Offer a clearly defined, paid discovery package and require a deposit before work begins. The client sees you as a professional, not a charity.

Behavioral economics shows that people value what they pay for. An upfront deposit increases commitment and reduces cancellations. Structured diagnostic phases lead to higher-quality outcomes and stronger client relationships.

Start by drafting a simple policy stating you don’t undertake paid diagnosis or strategy until fees are agreed. Then package a fixed-fee discovery phase at around 10–20% of a full engagement with clear deliverables. Finally, require a 30–50% deposit before any substantive work begins. This approach will safeguard your thinking and ensure clients value your expertise—implement it now.

What You'll Achieve

You’ll preserve your highest-value work for paying clients, boosting team morale and profitability. Externally, clients will commit faster and respect your expertise, reducing churn and scope creep.

Establish Policies for Paid Diagnostic Work

1

Draft a Free-Thinking Policy

Write a simple clause that you’re not paid to diagnose or strategize until fees are agreed. Share it in your first proposal conversation.

2

Offer Paid Discovery Packages

Create a fixed-fee diagnostic phase—an audit or workshop—priced at 10–20% of a full engagement. Outline deliverables clearly.

3

Require Deposits Before Work

Set a policy for a 30–50% upfront deposit before any substantive work begins. This aligns client commitment with your team’s effort.

Reflection Questions

  • How often have you diagnosed without pay?
  • What price would you set for a diagnostic package?
  • How might an upfront deposit change client behavior?

Personalization Tips

  • A mechanic offers a paid inspection fee before quoting major repairs.
  • A lawyer charges for an initial memo on case viability before full representation.
  • A personal trainer asks for a small assessment fee before designing workout plans.
The Win Without Pitching Manifesto
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The Win Without Pitching Manifesto

Blair Enns 2010
Insight 8 of 9

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