Declutter low-value work by ruthlessly shrinking support tasks

Medium - Requires some preparation Recommended

Every afternoon, PR director Alex felt her head spin as she toggled between Slack channels, urgent emails, and back-to-back video calls. By Friday, her creative pitch remained half-baked. Alex knew her support tasks were drowning her main work, so she ran an experiment: she capped email to two 20-minute sprints—one at 10 a.m., one at 4 p.m.—and cut every meeting to 30 minutes by default. She set calendar alarms and politely pushed back on bingo-style invites.

At week’s end, Alex finished two major campaign decks that had been stuck in draft limbo for months. She also found herself energized on Monday mornings instead of depleted. Her team even reported their own calendars felt clearer. By ruthlessly shrinking low-value tasks, Alex liberated hours of focus. Her pitches became sharper, her stress levels fell, and clients noticed the difference.

What looked like a schedule squeeze was actually the key to doing more of what mattered. By setting hard time boundaries on busywork, Alex turned calendar chaos into creative calm—and boosted her team’s productivity in the process.

Block just two short windows in your calendar for support tasks like email and chat. Set alarms that auto-decline or end sessions after 30 minutes. Politely push back on any extra meetings by suggesting shorter agendas or fewer attendees. At week’s end, compare your output: you’ll see more time for high-value work and more calm in your day. Try it on Monday and measure your focus gains.

What You'll Achieve

You will slash attention-stealing busywork by over 50%, freeing up blocks of deep focus for your highest-impact projects. Internally, you’ll feel less scattered and more in control of your workday.

Set hard limits on your busywork

1

Audit your distractions

For one day, tally how often you switch to email, chat, or news sites. Note the total interruptions.

2

Pick two biggest time-hogs

Identify the support tasks that taunt you most—endless email checks or face-less meetings.

3

Impose a strict cap

Schedule only two 30-minute windows for email and cap meetings at 30 minutes. Use timers and auto-decline beyond limits.

4

Track your gains

At week’s end, compare how much focus and work you completed versus the previous week—adjust limits as needed.

Reflection Questions

  • Which low-value task distracts you most—and how many times do you default to it daily?
  • What is a realistic cap you can set for that task’s weekly time?
  • How will you handle requests that exceed your new limits?

Personalization Tips

  • A sales rep limits emails to two 20-minute blocks, boosting cold calls by 30%.
  • A designer slashes meetings to 20 minutes, freeing three hours for creative work.
  • A manager bans chat apps until after 3 p.m., doubling uninterrupted report-writing time.
The Productivity Project: Accomplishing More by Managing Your Time, Attention, and Energy
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The Productivity Project: Accomplishing More by Managing Your Time, Attention, and Energy

Chris Bailey 2016
Insight 6 of 8

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