Creativity grows when belief meets experiment and better listening

Hard - Requires significant effort Recommended

Creativity isn’t reserved for a lucky few. It’s a cycle: belief that improvement is possible, collection of better raw material, small tests, then learning. The belief matters because it turns on search. Without it, the brain protects the status quo. When you write “There is a way,” you loosen threat and widen attention. Next comes listening. Creative decisions improve when you harvest specifics from the people living the problem. Their words are data, not decoration.

Classic work by Teresa Amabile shows that intrinsic motivation and a sense of progress fuel creative output. Progress is often a tiny experiment that worked. In practice, a manager can ask three customers, “Where did we waste your time?” Then design two low‑cost tests to remove that friction for one week. One may flop, one may reduce handling by 12%. That’s a creative win because it changed reality, not because it looked clever.

I might be wrong, but most teams don’t lack ideas, they lack a cadence. A visible board of experiments, results, and next moves creates progress signals the brain trusts. Over a quarter, that rhythm compounds into new methods, scripts, and processes you couldn’t have planned top‑down.

The theory behind this blends expectancy theory, job crafting, and design thinking. Expectancy gives you the motive to try. Job crafting lets individuals shape tasks and relationships to fit strengths. Design thinking turns empathy into testable changes. Put them together weekly and you’ll feel creative power turn on.

Begin each week by writing a simple belief that improvement is possible, then talk to three people who feel the problem and capture their words exactly. Use what you hear to design two small, reversible tests you can run in seven days, and define success in one sentence so you’ll know it when you see it. At the end of the week, log what happened on a board and note the next tweak. Keep cycling, and the wins will stack. Try your first two tests next Monday.

What You'll Achieve

Establish a repeatable creativity cadence that turns empathy and small tests into measurable improvements and compounding progress.

Run a weekly better‑ideas cycle

1

Start with a belief statement

Write “There is a way to make this better.” This primes creative search rather than defense.

2

Gather raw material by listening

Ask three people affected by the problem for specifics: pains, wishes, and one small change they’d test. Record verbatim.

3

Design two scrappy experiments

Low‑cost, reversible tests you can run in a week. Define success in a single sentence for each.

4

Debrief and keep a wins board

Each week, keep a visible log of tests, results, and next iteration. Momentum beats perfection.

Reflection Questions

  • Who feels this problem most and what are they already trying?
  • What’s the smallest, cheapest test we can run in a week?
  • How will we show visible progress to keep motivation high?

Personalization Tips

  • Operations: Ask the warehouse team for one tweak to reduce picking errors, test it for five days, and review error counts.
  • Teaching: Interview three students about confusing parts of a lesson, try a new example and a one‑minute quiz, and compare recall.
The Magic of Thinking Big
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The Magic of Thinking Big

David J. Schwartz 1959
Insight 6 of 8

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