Amplify Impact by Serving More People

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You’ve built a loyal base of ten regular clients, and yet the number still feels small. It’s Tuesday morning, and you’re sipping your usual latte, watching the screen blink with unread messages. What if you could double—or triple—your impact by simply reaching one more community?

Last month, you mapped your client list and realized you’d never tapped into the alumni network from your college. You spent an hour drafting a targeted email, offering a free virtual workshop on your specialty. That first online session drew fifteen new participants—people who quickly became paying clients.

Encouraged, you repeated the experiment with a local coworking space, hosting a lunchtime demo that netted another dozen contacts. Each session brought fresh referrals, and your weekly revenue climbed steadily.

Behavioral research on scalable service models tells us that broadening your reach doesn’t dilute quality—you simply distribute your expertise across more groups. By serving new audiences, you multiply both your impact and your earnings.

Start by listing everyone you serve this week, then pick two adjacent groups you haven’t reached. Plan a simple outreach—like a quick webinar or mini-clinic—and schedule it on your calendar. Run it within seven days, track the responses, and notice how new opportunities unfold. Give it a try this week.

What You'll Achieve

You’ll adopt an expansion mindset, confidently design new outreach initiatives, and see measurable growth in leads and revenue.

Expand Your Service Circle Weekly

1

List who you serve

Spend two minutes listing every person, group, or community you help with your skills or products this week.

2

Identify adjacent groups

Brainstorm two new audiences that could benefit from your work—these might be industry peers, local nonprofits, or online forums.

3

Plan a mini-outreach

Design a simple initiative—a webinar, a free tip sheet, or a neighborhood event—that speaks directly to one of those new groups.

4

Execute and measure

Run your initiative within seven days, track sign-ups or inquiries, and note any new relationships that emerge.

Reflection Questions

  • Which group have you never considered serving?
  • What one small event could you host for them?
  • How will you measure success after your outreach?

Personalization Tips

  • A graphic designer offers a free workshop to a local startup meet-up.
  • A musician shares a bonus practice video with an online student community.
  • A parent hosts a free weekend story hour for children at a neighborhood library.
The Go-Giver: A Little Story About a Powerful Business Idea
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The Go-Giver: A Little Story About a Powerful Business Idea

Bob Burg 2007
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