Make your Yes real by naming the No that protects it

Hard - Requires significant effort Recommended

Strategy isn’t a 50‑slide deck. It’s the discipline of choosing what not to do so what matters can actually happen. Most of us treat Yes like a magic bag that stretches with every request. Physics disagrees. There’s a practical fix: when you say Yes to something meaningful, explicitly name the No’s that make room for it.

Think of two kinds of No’s. Omission No’s are what the Yes automatically displaces. If you commit to training for a 10K, your Tuesday nights are no longer free. Commission No’s are the ones you must actively deliver—declining a committee, skipping a standing meeting, or pushing a report to next quarter. Without these, your big Yes becomes a slow, grinding maybe. I learned this the hard way when I once said Yes to a cross‑team initiative and didn’t drop anything. The “Yes” stretched into late nights and a frayed temper. The work limped.

There’s brain science here. We routinely fall for the planning fallacy, overestimating our future capacity and underestimating the drag of context switching. On top of that, loss looms larger than gain. Prospect theory explains why letting go feels worse than picking up something new feels good. Naming No’s in advance counters both biases. You re‑anchor your estimate and normalize the loss.

In practice, slow your Yes. Ask, “Why me? What does urgent really mean? What does good look like and by when? If I can’t do all of this, which part matters most? What should I drop to take this on?” If the answers are fuzzy, you’ve learned something important. And when you do commit, write three No’s alongside the Yes and share them with stakeholders. The room gets clearer.

I might be wrong, but people who are known as “strategic” simply say Yes more slowly and protect that Yes with visible No’s. The result is more Great Work and less grind. The air around their calendars feels breathable, like opening a window on a stuffy day.

When a meaningful opportunity appears, sketch a vivid picture of success and deadline. Write down what you’ll stop doing because of this Yes, and what you’ll actively decline or delegate to create space. Before committing, ask a short set of clarifying questions about urgency, standards, and what to drop. Share your three No’s with anyone affected so expectations reset. Try this with the next request that tempts you to say an instant Yes—turn the impulse into a thoughtful choice.

What You'll Achieve

Internally, reduce overwhelm by embracing trade‑offs. Externally, deliver higher‑quality results on fewer priorities and reset expectations with clear boundaries.

Trade three Nos for every important Yes

1

Define a vivid Yes

Describe what success looks like in concrete terms and by when. Vague Yeses swallow time.

2

List omission No’s

Write what you will stop by saying Yes—meetings, tasks, features, or goals that now lose priority.

3

List commission No’s

Name what you must actively decline or delegate to create space—requests, reports, or extra roles.

4

Slow your Yes with six questions

Ask the requester why you, what urgent means, what “good” looks like, what can be partial, and what to drop so you can do this.

Reflection Questions

  • What’s one current Yes that needs three explicit No’s to support it?
  • Which meetings or tasks are low‑impact and easiest to drop now?
  • How will you slow your next Yes so it earns your best effort?

Personalization Tips

  • Volunteer work: Say Yes to coaching youth soccer and No to two weekend commitments to protect family time.
  • School: Say Yes to a science fair project and No to two clubs for a month.
The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever
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The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever

Michael Bungay Stanier 2016
Insight 6 of 8

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