Lead from the middle of the halls by walking slowly
On his first day as department head, Marcos spent every afternoon at his desk, heads-down on email. A week later, the rumor mill had labeled him aloof and unapproachable. Projects stalled as few dared interrupt his flow.
Then he took a tip from a mentor and swapped focus: he led ‘hall-walks.’ Each afternoon he strolled the corridors for ten minutes, smiling and asking, “How’s it going?” People unfroze. Ideas and challenges poured out. By week three, his inbox was fuller with insights than emails—and project velocity doubled.
Neuroscience calls this the ‘proximity effect’: our brains release oxytocin in friendly face-to-face contact, boosting cooperation. Leaders aren’t on pedestals—they’re in the crowd.
Now Marcos manages time not just with tasks, but with steps. He plans hallway sprints, knocks on lab doors, and even pops into the breakroom. His team calls him accessible and caring—proof that leadership is a walk in the halls, not a sit at the desk.
Tomorrow at 3 p.m., step away from your screen and walk slowly through your team’s workspace. Greet three people by name and listen for one challenge you can help solve. You’ll be amazed at the progress that comes from just showing up.
What You'll Achieve
You’ll build genuine rapport, uncover hidden issues, and accelerate team dynamics by being present, not hidden behind your desk.
Make yourself accessible every day
Schedule hallway time
Block fifteen minutes on your calendar to ‘walk the halls’—turn off notifications and greet people you pass by name, asking one quick personal question.
Arrive early
Show up five minutes before meetings not to work, but to chat one-on-one. These casual moments build the trust that formal agendas can’t.
Use open office hours
Post a weekly one-hour slot where anyone can drop by your desk or video-hangout. Let them know you’re available for quick wins or just a how-are-you.
Watch for absence
Notice who’s missing from their usual spot. Send a quick note or ping to check in—it shows you see them and care beyond their output.
Reflection Questions
- Who haven’t I seen in the last two days?
- What’s stopping me from stepping away at 3 p.m.?
- How can I follow up on the hallway insights I gather?
Personalization Tips
- As a teacher, walk the classroom between group work to ask students about their progress.
- In a retail setting, stroll the floor greeting staff —learn what they notice in customer behavior.
- At home, take a ‘coffee break’ on the couch to chat with family before jumping back to your work.
The 360 Degree Leader: Developing Your Influence from Anywhere in the Organization
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