Turn support into influence by lightening your boss’s load

Medium - Requires some preparation Recommended

When Emma joined her manager’s office as a project coordinator, her boss was drowning in client updates and looming deadlines. Rather than waiting to be told what to do, Emma began each day by asking, “What’s the one thing I can handle right now?” Her boss sent her the latest slide deck with the note, “Just polish this up for me.”

By that afternoon Emma was emailing a cleaner draft, complete with highlights on key data points. Their next meeting she arrived with a suggested folder structure to store all the client files—something her boss had meant to do for months. Each time Emma volunteered for the small but nagging tasks her boss hated, her influence grew.

Within three months, Emma was invited into strategic meetings. She realized people notice leaders who help make a leader’s vision real. Psychologists call this the Law of Reciprocity: when someone provides real value to us, we feel compelled to return the favor.

And in the corporate world, “returning the favor” often looks like offering you a promotion or inviting you to shape the next big project.

Picture your boss freed from a nagging task because you volunteered. Tomorrow, ask how to help, draft a quick solution, share a useful resource, and tackle one chore no one wants. Each time you lighten their load, you earn a deposit of influence—try it at your next stand-up meeting.

What You'll Achieve

You’ll build trust and credibility, reduce your boss’s stress, and position yourself for larger projects and opportunities.

Become the go-to supporter

1

Ask daily how you can help

Spend one minute at the end of each morning asking your supervisor, “What’s the biggest challenge you’re facing today?” Note it and offer to tackle one aspect immediately.

2

Offer draft solutions

Identify one minor task your leader dreads—update a spreadsheet, summarize a meeting—and prepare a first draft or bullet points before they even ask.

3

Share relevant resources

When you find an article, tool, or template that could help your boss, email it with a one-sentence note on how it applies to a current project.

4

Volunteer for unpopular jobs

Keep an ear out for the assignments everyone avoids—late-night runs, tedious reports—and step in. Your willingness will free up your boss’s bandwidth.

Reflection Questions

  • What recurring task could I take off my boss’s plate right now?
  • How can I prepare a small solution draft for tomorrow’s meeting?
  • Which resource did I recently find that could help my leader succeed?

Personalization Tips

  • At school, ask your teacher how you can help grade one assignment or organize handouts.
  • In a volunteer group, offer to collate sign-up sheets so the leader can focus on bigger plans.
  • At home, find a chore your partner avoids and surprise them by doing it without being asked.
The 360 Degree Leader: Developing Your Influence from Anywhere in the Organization
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The 360 Degree Leader: Developing Your Influence from Anywhere in the Organization

John C. Maxwell 2005
Insight 2 of 7

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