How to cure email blindness and reclaim your readers’ focus

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Every morning I pour coffee, open my inbox, and brace myself for the flood of shiny, HTML monstrosities—coupons, announcements, rigid templates plastered in logos and multi-column nonsense. One look at those and I feel like a wallflower at a dance: I don’t belong, so I head for the delete key.

One day I decided to change course. I sent a plain-text email with one simple sentence: “I almost skipped breakfast until this weird hack saved me 20 minutes.” No images, no header, just my name, a blank line, and that lone sentence. My open rate doubled. Replies poured in: “What hack?” “Tell me more!” I had cured email blindness in an instant.

It turns out we all crave authenticity and human connection. We open emails from friends—so your job is to sound like one. Short, punchy lines. A dash of humility. A spark of curiosity. And never, ever treat people like clicking targets. When they feel you’re talking to them, not at them, they lean in—and that’s when your words start to sell themselves.

You begin by scrapping your logo-heavy templates and sending simple text emails. Use single-sentence paragraphs and write as you speak, peppered with contractions and genuine asides. Start with a gripping hook that jolts readers awake, then drop in an embedded command—like “Click here to see how”—and close with a clear, one-line cue. Do this in your next email and watch your open and reply rates jump.

What You'll Achieve

By adopting plain-text, conversational emails with sharp hooks and direct calls to action, you’ll defeat email blindness, boost opens and clicks, and build real rapport with your audience.

Write emails people can’t help but read

1

Write plain-text only

Avoid logos, heavy graphics, and flashy buttons—send simple text that feels like a personal note. This signals authenticity to both readers and spam filters.

2

Keep sentences short and human

Limit paragraphs to one or two sentences. Use contractions and a conversational tone—as if you’re emailing a friend about an idea you just had.

3

Lead with a hook

Start with a surprising fact, vivid micro-story, or question that disrupts their usual scan pattern. For example, “I almost wrecked my car this morning…” grabs attention instantly.

4

Embed commands

Use a direct call to action in the middle of a sentence—“Click here to see the fix” rather than “Would you mind clicking here?”—to guide readers automatically.

5

End with a single-sentence cue

Finish your email with a simple forward-looking prompt like “Give it a try today,” so your reader knows exactly what to do next.

Reflection Questions

  • How does your last email compare to a text from a friend?
  • Which personal details could you share to make your emails more human?
  • What would happen if you reduced every paragraph to one or two lines?

Personalization Tips

  • A startup founder emails backers in plain-text about a product glitch solved in 3 lines—open rates jump 25%.
  • A fitness coach texts clients in one or two-line paragraphs with quick morning tips—clients start responding within minutes.
  • A nonprofit director writes urgent appeals as short stories with a single direct ask—donations rise by 40%.
Sell Like Crazy: How to Get As Many Clients, Customers and Sales As You Can Possibly Handle
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Sell Like Crazy: How to Get As Many Clients, Customers and Sales As You Can Possibly Handle

Sabri Suby 2019
Insight 7 of 7

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