Balance rock stars and superstars or your team will wobble

Hard - Requires significant effort Recommended

A fast‑growing team kept promoting its best individual contributors into management, assuming that was the only way to reward them. Within six months, quality dipped and two new managers looked exhausted. One of them quietly said, “I miss building things.” Meanwhile, a restless analyst started automating reports on their own time, hinting at a hunger for more scope. The leader noticed the mismatch one evening, fingers tapping a cold mug on the desk.

They tried a reset. First, the leader asked each person, “In the next year, do you want more scope or more mastery?” One stability‑seeking engineer lit up at the idea of owning reliability and teaching others. The eager analyst became a project lead for a new product line with a mentor. Promotions slowed, recognition diversified. They added ‘guru’ badges for experts who taught and published internal guides. The team newsletter began highlighting both big launches and the “boring” wins that kept customers happy.

Three months later, incident count had dropped 40 percent and onboarding speed improved because the guru was teaching common patterns. The new project lead shipped a beta on time with fewer surprises, backed by a steady partner who knew the ropes. The manager who had missed building things moved back into a senior technical role and started smiling again.

The principle behind the shift is simple but easily ignored: teams need both stability and growth to stay balanced. Using “trajectory” language reduces ego and bias compared to “potential.” It invites honest conversations about pace, not worth. Behavioral science calls this matching person and context, not trying to change the person to fit a role they don’t want. When you align work with the right trajectory, you prevent burnout, avoid the Peter Principle, and keep excellence compounding in place.

This week, ask each teammate where they want to be on pace for the next 12 to 24 months—steep scope growth or deeper mastery—and listen for energy and hesitation. Sketch a simple map of roles that fit both speeds, then make one visible change that honors a rock star’s mastery and one that stretches a superstar. Add non‑promotion recognition so steady excellence is celebrated, and set a calendar nudge to re‑ask quarterly, because life changes the speed people want. Try the first two conversations by Thursday.

What You'll Achieve

Internally, shift from one‑speed career thinking to an appreciative view of different ambitions. Externally, reduce attrition, prevent mis‑promotions, and raise output by matching people to roles that fit their desired pace.

Run a growth-trajectory checkup

1

Map trajectories, not potential

For each person, label the next 12–24 months as steep growth (wants/ready for rapid scope change) or gradual growth (mastery and stability). Avoid permanent labels.

2

Align roles to trajectory

Match steady, detail‑critical work to rock stars, and ambiguous, scaling work to superstars. Don’t promote great doers into unwanted management.

3

Design recognition beyond promotion

Create ‘guru’ roles, teaching opportunities, and visible impact stories for rock stars; give superstars stretch projects and mentors.

4

Reassess quarterly

Life changes trajectories. Ask, “Has your desired pace changed?” Adjust scope rather than forcing a one‑speed career.

Reflection Questions

  • Who on my team is quietly craving stability or mastery?
  • Where am I pushing promotion because I don’t have other ways to recognize impact?
  • Which critical work truly needs a steady owner, not a rotating ‘high potential’?

Personalization Tips

  • Software team: Your best on‑call engineer loves deep systems work and teaching; keep them as reliability lead and have them run incident reviews.
  • Nonprofit: A program manager eager to grow leads a new city launch with a seasoned operations partner who prefers stability.
Radical Candor: Be a Kickass Boss Without Losing Your Humanity
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Radical Candor: Be a Kickass Boss Without Losing Your Humanity

Kim Scott 2017
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