Build Empathy in Three Layers to Win Hearts

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Empathy isn’t binary; it grows in stages. First, you like someone for obvious traits—their charm or wit catches your eye. Then, as you learn their quirks—a lingering scent of coffee, a crush on old vinyl—you lean in. Finally, discovering a shared core value—fear of loneliness or fierce loyalty—turns liking into empathy. That is when you stop reading about a character and start living their story.

When we meet an optimist who always laughs at their own jokes, we enjoy their humor. When we then learn they collect rain-soaked leaves to remind themselves why they love weather, we feel curiosity. And when we see them stand up against injustice because they once suffered unfair treatment, we feel their heartbeat.

Neuroscience shows that empathy hinges on mirror neurons: our brains simulate another’s joy or pain. By layering traits, you guide readers through a ladder of emotional connection. Skip the middle, and the bond feels shallow; skip the core, and it feels artificial.

To build true empathy, plan your reveals. Introduce the surface charm, schedule the quirky habit, then craft the pivotal moment where your character’s heartfelt value is tested. That three-tiered structure transforms passive readers into invested companions on your narrative journey.

Begin by selecting one trait that instantly endears your character—confidence, humor, or talent—then introduce a quirky habit that adds depth. Finally, place them in a scene that reveals a shared universal value, such as loyalty or justice. Watch how each layer pulls your audience deeper until they experience your character’s triumphs and setbacks as their own. That is the art of empathy.

What You'll Achieve

You will internalize a multi-layered approach to connection, resulting in externally richer character relationships and heightened audience investment.

Layer character traits for deeper bonds

1

Choose one main trait

Identify one immediately likable quality—confidence, humor, talent—that introduces your character at first glance.

2

Add a deeper quirk

Give them a habit or hobby—collecting vintage stamps, obsessively organizing playlists—that reveals hidden dimensions.

3

Reveal a shared value

Show them in a moment of vulnerability where their core belief aligns with your audience—fear of loss, love of justice.

4

Test true empathy

Ask readers if they feel your character’s wins and losses as their own. If not, layer on another shared experience.

Reflection Questions

  • Which immediate trait makes readers lean in?
  • What unique quirk deepens their interest?
  • Which core belief do they share with your audience?
  • Do readers feel joy and pain as if living the story?

Personalization Tips

  • In customer journeys, start with a friendly tone (first layer), share a behind-the-scenes challenge (second layer), then connect to a universal value like fairness (third layer).
  • As a speaker, begin with charisma onstage, reveal your off-duty hobby, then share a personal regret to bond deeply.
  • In a novel, introduce a detective’s cleverness, show a ritual of brewing tea every morning, then tie their mission to avenging childhood injustice.
Pixar Storytelling: Rules for Effective Storytelling Based on Pixar’s Greatest Films
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Pixar Storytelling: Rules for Effective Storytelling Based on Pixar’s Greatest Films

Dean Movshovitz 2017
Insight 5 of 8

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