Hand back the pen to deepen accountability

Medium - Requires some preparation

Early in my management career, I’d jump into every problem, convinced my presence saved the day. I prided myself on ‘rescuing’ projects and stayed late nights fixing code and decks.

Then I read about a partner at McKinsey who always handed the pen back. Intrigued, I tried it: I coached a struggling report writer, scribbled a few diagram ideas on his page, then said, “Your turn to fill in the blanks.” I watched him solve it solo, his face lighting up in confidence.

That night, as I walked to my car, I realized I’d created a better leader, not a hero for myself. The next day, he asked fewer ‘what next?’ questions and delivered on time—often earlier. He owned that story.

Management guru David Marquet calls this “leader‐leader” instead of “leader‐follower.” By passing the pen, you shift from being the star to building stars.

Next time you see your junior ask for a solution, sketch one idea, then hand them back the page with, “Your move.” Watch their confidence bloom as they own the outcome. And I’ll bet they’ll ask fewer hand‐me‐down questions tomorrow.

What You'll Achieve

You’ll transform from problem‐solver to talent‐developer, building team autonomy and resilience. Individuals will step up to solve problems and feel proud of their ownership.

Return control after guiding

1

Offer guidance sparingly.

When team members ask for your help, give a brief nudge—ask a probing question or two—but stop before offering full solutions.

2

Use closing cues.

End your coaching with phrases like “I’m confident you’ve got this” or “Your turn to run with that idea.” It signals the responsibility shift.

3

Check in later.

Set a follow‐up to review progress on their own terms. Their answers will reveal how well they owned the solution.

Reflection Questions

  • Which recent rescue could you have turned into a teachable moment?
  • How do you feel when control shifts back to your team?
  • What might change if you stepped back more often?

Personalization Tips

  • In sports coaching, after demonstrating a technique, step back and say, “Okay, show me your take on it.”
  • At home, after helping a teen write a report, say, “Great start—now you finish and I’ll read your draft later.”
  • In mentoring, after brainstorming a job search plan, say, “I’ve given you leads—now it’s your hunt. Let me know how it goes.”
Multipliers: How the Best Leaders Make Everyone Smarter
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Multipliers: How the Best Leaders Make Everyone Smarter

Liz Wiseman, Greg McKeown 2010
Insight 7 of 8

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