Empowerment unleashes hidden organizational energy

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Many organizations operate as if authority lives solely in a hierarchy atop a pyramid, while the real power—knowledge, flair, enthusiasm—resides in every desk, cubicle, and field. Empowerment is the process of unleashing that hidden energy. Begin by challenging assumed constraints: beliefs based on habit rather than reality. Suppose your team says, ‘We can’t innovate because our budget is frozen.’ By exploring that constraint, you may find inexpensive ways—like a brown-bag brainstorming lunch—to kickstart creativity.

Next, celebrate your points of power. These range from position and knowledge to personal conviction and relationships. Imagine a front-line employee realizing she wields relationship power with key suppliers; by asking for improved materials directly, she accelerates product quality. Use the simple phrase ‘I need’ to request resources, feedback, or approvals. This shifts conversations from tacit resignation to proactive collaboration.

Then pilot shared decision-making on a small project. Let a team choose the new logo for your quarterly report. As people succeed, morale and ownership skyrocket. Field-tested empowerment teaches leaders new roles: cheerleader, facilitator, and coach instead of commander. Unleashing organizational potential requires dismantling barriers. When you clear the path, people enthusiastically step forward, armed with the power they already possessed.

Challenge those beliefs that start with ‘we can’t’ until you unearth what’s real. Recognize your varied points of power—personal, task, relational—and practice asking directly, ‘I need…’ to marshal support. Finally, pilot decisions with your team, handing over the reins on a small project so you can cheer them on.

What You'll Achieve

You’ll shift from top-down control to proactive initiative, igniting intrinsic motivation across your team. Externally, faster decision making and innovation will boost adaptability and growth.

Release your team's hidden potential

1

Survey for assumed constraints

Spend 10 minutes listing ‘we can’t’ beliefs in your team. Identify which constraints are habits, not realities, to challenge next week.

2

Identify points of power

Ask each team member to list five sources of their power—position, personal, task, relationship, inspiration. Discuss how to leverage one unused point weekly.

3

Use “I need” plainly

Encourage team members to request help directly: ‘I need a quick data run.’ Role-play requests until asking feels natural.

4

Pilot shared decision-making

Let the team decide on one small project outcome without your input. After the pilot, hold a debrief on the benefits and pitfalls.

Reflection Questions

  • What ‘we can’t’ belief limits your daily impact, and how might you test its truth?
  • Which one point of power have you been under-utilizing, and how could you apply it today?
  • In what area could you cede decision making to the team as an experiment?

Personalization Tips

  • A graphic designer realizes she has both knowledge and personal power and asks her manager, “I need two hours to learn a new font tool.”
  • A soccer coach identifies task power with training drills and delegates warmups to an assistant, freeing time for strategy work.
  • A parent asks children, “I need your help deciding the weekend menu—what would you pick and why?”
Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations
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Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations

Kenneth H. Blanchard 2006
Insight 4 of 6

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