Use your weird to build an identity moat customers remember

Medium - Requires some preparation Recommended

A soft‑spoken engineer wanted clients to remember him. He was skilled, but his proposals read like everyone else’s, and his emails sounded like a manual. We made a quirks inventory. He loved aquariums, hand‑drawn diagrams, and 90s arcade games with his kids. He chose two to signal: aquarium metaphors and hand sketches.

He added a single page to proposals with a rough pen sketch of the architecture and a caption, “Here’s the system in plain English.” He renamed his weekly email “Filter Change Friday,” sharing one short maintenance tip, like you’d swap a filter in a tank. It felt a little odd to him at first. Then a client said, “Your sketches sold me, I finally understood the plan.” Another forwarded his email to a colleague, writing, “This guy explains like a human.”

Micro‑anecdote: at a meetup, someone said, “You’re the aquarium guy, right?” He laughed, but inwardly, he knew it worked. Not because it was cute, but because it made abstract systems feel concrete and trustworthy.

Identity theory says people act in ways that reinforce who they believe they are. Signaling theory says distinct, costly‑to‑fake signals help others sort choices in noisy markets. When you choose a couple of honest quirks and weave them into useful work, you reduce cognitive load for your audience. They know what you stand for. This is not cosplay. It’s alignment. The goal is memorability through coherence, not performance.

List five quirks people already associate with you and circle two that feel fun and true. Add them to your bio, your next intro, and one deliverable this week, like a sketch in a proposal or a metaphor in a lesson. Share a short mess‑to‑message story that teaches something and watch for replies, saves, and referrals. Keep what lands, drop what doesn’t, and keep the signal steady for a month. Update one page or profile tonight.

What You'll Achieve

Internally, a relaxed, coherent identity that reduces impostor feelings. Externally, higher recall, warmer introductions, and clients who choose you for more than price.

Surface two quirks in your brand

1

Make a quirks inventory.

List hobbies, phrases, or stories friends associate with you. Circle the ones that feel fun to share publicly.

2

Choose two to signal consistently.

Thread them through bios, intros, and visuals. Maybe it’s retro games, a rescue dog, or your love of aquariums. Consistency makes it a signal, not noise.

3

Tell one mess‑to‑message story.

Share a short, honest story of a struggle that shaped how you help. Keep it useful, not self‑pitying.

4

A/B test tone and visuals.

Post two versions of an about page or intro thread. Watch saves, replies, and consult requests to see what sticks.

Reflection Questions

  • Which two quirks feel both true and useful to clients or students?
  • Where can I add a simple sketch, story, or metaphor that lowers confusion?
  • What would it look like if my proposals sounded like my real voice?

Personalization Tips

  • Designer: Reference your sketchbook habit and show roughs in proposals so clients see your process.
  • Teacher: Mention your backyard astronomy club and weave stargazing into examples students remember.
How To Be F*cking Awesome
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How To Be F*cking Awesome

Dan Meredith 2016
Insight 3 of 10

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