Lead by Shifting Your Inner, Other, and Outer Focus

Medium - Requires some preparation Recommended

When Ellen became CEO of a growing tech startup, she realized that her usual internal focus on product quality left her disconnected from her team’s morale—and oblivious to how fast AI was transforming the market. She began each Monday morning reviewing her core value: “Empower users.” Then she added a short check-in at every team huddle, asking, “How’s your energy feeling this week?” and listening without interrupting. Finally, she blocked off a half hour Friday afternoons to scan AI industry blogs. That triple toggle helped Ellen spot employee anxieties before they flared into turnover, address her own blind spots by delegating appropriately, and pivot her roadmap to integrate a new AI feature ahead of competitors. Her balanced focus became the engine that fueled sustainable growth.

Begin your week with a personal values check—write down the principles that drive you. During your next team gathering, create space for genuine emotional check-ins—listen for unspoken concerns. And every Friday, set a timer for fifteen minutes to track the latest trends in your field. By cycling through these inner, other, and outer focuses, you’ll lead with balance, inspire your team, and seize emerging opportunities. Try this triple toggle and notice how your leadership presence expands.

What You'll Achieve

You’ll cultivate greater self-alignment, stronger team cohesion, and sharper situational awareness. Externally, this balanced approach drives engagement, boosts performance, and keeps your organization ahead of change.

Toggle Between Three Essential Viewpoints

1

Anchor in your values

Begin each week by reflecting on your guiding principles—integrity, innovation, or service. Write them down and ask yourself how your top priorities match those values before making big decisions.

2

Check your team’s pulse

At a team meeting, spend five minutes sharing how each person feels about current goals. Listen for undercurrents—tension or enthusiasm—so you can adjust communication and support to keep everyone energized.

3

Scan wider trends regularly

Set up Google or RSS alerts for industry, technology, and social shifts relevant to your field. Spend ten minutes weekly reviewing these updates to spot opportunities or threats ahead of time.

Reflection Questions

  • Which value guides you when you feel torn about a decision?
  • How often do you invite honest feedback on your team’s mood?
  • What emerging trend could reshape your industry?

Personalization Tips

  • In education: A principal focuses on her core value of student well-being, checks staff morale at a staff meeting, and follows national school reform news.
  • In healthcare: A clinic director revisits patient-first values, surveys nurses on burnout, and tracks emerging telemedicine policies.
  • In tech: A CTO centers on innovation, polls engineers about project roadblocks, and reads reports on AI breakthroughs.
Focus: The Hidden Driver of Excellence
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Focus: The Hidden Driver of Excellence

Daniel Goleman 2013
Insight 7 of 8

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