Remove Hidden Blockers to Unleash Momentum
When a global software giant named a new CEO, he inherited a leadership team filled with highly skilled yet deeply skeptical executives. Many were comfortable with the status quo and resisted any deviation. Early on, the CEO facilitated anonymous surveys that asked, “What’s stopping you from embracing our new strategy?” Over 70% cited fear of losing influence and unclear career paths.
Instead of firing them wholesale, he organized personal off-site lunches. Those managers aired frustrations about change fatigue and new performance metrics. The CEO listened, then quickly offered them new mandates: one would become the champion for a digital-learning platform, another would lead integration for a key acquisition. Their roles shifted from obstruction to ownership.
Simultaneously, vocal proponents were promoted to visible seats at weekly leadership councils. Their energy balanced the skeptics’ gloom. Within two quarters, the collective mood swung dramatically. Employee surveys flagged a 40% drop in “change aversion” scores and a 25% gain in “optimism about the future.” Previously stalled initiatives began to move again.
By purposefully identifying, listening to, and realigning both skeptics and advocates, the CEO converted cultural blockage into new momentum. That nuanced approach unlocked far more energy than any single layoff could have achieved.
You’ll send a simple anonymous poll asking for doubts about the new direction, then follow up with genuine one-on-ones to uncover hidden fears. By offering blockers a stake in the initiative, you shift them to allies. Simultaneously, elevate eager supporters into lead roles. That balancing act will turn resistance into renewed drive—schedule your first poll this week.
What You'll Achieve
You’ll reduce passive resistance by 60% and repurpose hidden blockers into project owners. Internally, team alignment improves while external execution speeds up 30%.
Spot and Shift Your Blockers
Gauge team skepticism
Use anonymous polls to ask directly, “What’s keeping you from supporting our new culture?” and categorize the top three concerns.
Arrange one-on-ones
Meeting by meeting, invite known skeptics for coffee. Listen without judgment, surface their fears, and offer them roles where they amplify strengths rather than sabotage.
Reassign or realign roles
For persistent blockers, restructure their responsibilities to minimize their ability to slow initiatives—or help them transition to a new position better suited to their expertise.
Promote vocal proponents
Balance the lineup by elevating employees who embrace change. Give them visibility in town halls, extra budget for pilot projects, and direct coaching from leaders.
Reflection Questions
- Who on your team shows quiet resistance to change?
- What would make a skeptic more engaged?
- How can you reassign roles to harness their expertise?
- Which vocal proponents can you promote?
- What deadline do you set for the first role realignment?
Personalization Tips
- In a school, a principal might meet privately with a tenured teacher blocking new tech, assign them as a mentor for ed-tech classes instead of dampening the rollout.
- At a hospital, identify the lone nurse resisting a new shift schedule, offer them helming the training program so they can leverage their expertise positively.
- A small business owner might empower a skeptical veteran sales rep to co-design the new CRM workflow rather than allowing everyday complaints to derail progress.
Culture Renovation: 18 Leadership Actions to Build an Unshakeable Company
Ready to Take Action?
Get the Mentorist app and turn insights like these into daily habits.