How Assumptions Sneak Into Strategy and Undermine Even Great Plans
The biggest trap for even the smartest planners isn’t lack of effort—it’s assuming that what “everyone knows” is actually true. Teams rush to fix problems and chase new opportunities, basing choices on a string of beliefs often left unstated and untested. That’s how a nonprofit invests in an elaborate online donation system, only to discover later that their audience prefers mailed checks. It’s how product teams blame each other when unexpected hiccups derail timelines—each group unknowingly betting on different, unspoken ‘truths.’
Here’s a micro-story: At a local café, a manager orders a month’s supply of oat milk, assuming vegan lattes will stay hot sellers. He’s shocked when half the cartons expire untouched, soon realizing a competitor’s new seasonal menu lured loyal customers away. His “everyone wants plant-based” belief was out of date, but nobody had asked regulars what they’d try next.
Psychologists call this confirmation bias—our brains’ tendency to notice only what fits our views and ignore contrary evidence. The real skill isn’t having the 'right' hunches, but systematically hunting down hidden assumptions and poking holes in them. Until you map, check, and prioritize these big bets, you’re flying blind. Sometimes finding out you were wrong stings, but it leaves you stronger, if you’re willing to course-correct.
Start by jotting down every key assumption you’re making about your plan or project, even if it feels silly to write out. Then, bring in outside eyes—ask your team, your customers, or experts to poke holes at your list. Don’t play defense; treat every challenge as a goldmine. Pick your riskiest, least-certain beliefs and set up a quick check—a call, survey, sample, or data search. Even a small test is better than betting on a guess, and it could save you months of headaches. Try it out before your next big move.
What You'll Achieve
You’ll catch risks before they become disasters, build strategies on solid ground, and foster a more skeptical, curious, resilient culture that rewards learning over being 'right.'
Hunt Down and Test Hidden Assumptions
List your top 5–10 strategic assumptions.
Identify critical beliefs that feel 'obvious'—like customer demand, team capacity, or supplier reliability—that may be shaping your plans without you noticing.
Gather outside perspectives to challenge each assumption.
Consult frontline staff, customers, partners, or even use AI tools to find information that could support or refute your assumptions; reward yourself for uncovering contradictions or surprises.
Prioritize and test at-risk assumptions with small experiments.
Rank which assumptions, if wrong, would have the biggest impact. Set up a quick survey, customer test, or data check to validate the riskiest ones before big investments.
Reflection Questions
- Which assumptions have you never questioned?
- Who could give you a perspective that challenges your thinking?
- How can you validate your biggest risky belief—this week?
- What’s the cost if you’re wrong about a key assumption?
Personalization Tips
- A teacher assumes all students can access homework electronically—until a survey reveals tech gaps at home.
- A small business owner assumes repeat customers will spread the word but learns otherwise through a short customer poll.
- In a fundraiser, a volunteer checks if supporters really understand the charity’s mission before investing in a new promotional campaign.
Fast Track Your Big Idea! Navigate Risk, Move People to Action, and Avoid Your Strategy Going Off Course
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