Consistency transforms ads into long-running superstars

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In 1955, Ogilvy positioned Dove not as a soap but as a beauty bar that doesn’t strip moisture. For the next 25 years, every ad—print or TV—echoed that same line. Over time, ‘Dove doesn’t dry your skin the way soap can’ became almost hypnotic. When prospects saw the brand name, they instantly recalled that promise. That consistency turned a humble cleanser into a household staple.

By contrast, some brands chase fads—new slogans, new logos, new art direction every few years. Their audiences scratch their heads, unsure who they are or what they stand for. Without a stable promise, ads scatter like confetti in the wind.

Psychologists call this the mere-exposure effect: repeated exposure to the same cues builds familiarity and liking. A consistent tagline and look become mental shortcuts that help people decide quickly—without effort—when they see your product on a shelf or online.

You don’t need a quarter century to see results. Studies show that repeating a clear message across just four ad insertions can double your cut-through rate. Keep your tone and promise intact, and you’ll create that rarest of advertising beasts: the evergreen campaign.

First, distill your offering into a single, unshakable promise that matters to your audience and write it in one sentence. Then craft a one-page style sheet that lists your logo versions, color hex codes, approved fonts, and your exact tagline. Share it with every designer and writer you work with, and pin it above your desk. Finally, set calendar reminders for a mid-year and end-year check-in, where you’ll review all live ads and knock out anything that strays. Those reviews will keep your campaign on track. Give it a shot this quarter.

What You'll Achieve

Internally, you’ll foster clarity and alignment on your team, reducing wasted time on off-message work. Externally, you’ll build recognition and trust, leading to stronger recall rates and more consistent sales performance.

Lock in your campaign’s core promise

1

Define your single promise

Pick one clear benefit—like ‘quieter rides’ or ‘gentler on skin.’ This promise must guide every ad you run across all media.

2

Create a simple style guide

Document your colors, logo usage, tagline wording, and visual style in a one-page PDF. Share it with designers and copywriters to ensure uniformity.

3

Schedule bi-annual reviews

Every six months, audit live ads, social posts, and packaging. Confirm they still echo your core promise. Update or retire any that drift off course.

Reflection Questions

  • What single promise have you repeated most times this year?
  • Which recent ad or post failed to reflect that promise?
  • How will you enforce consistency in your next team meeting?

Personalization Tips

  • A local gym centers all ads on the promise ‘Every body is welcome’ and uses the same tagline for three years.
  • A tutoring service keeps ‘learning that lasts’ as its sole message in emails, flyers, and online ads.
  • A tech startup commits to ‘zero downtime’ across launch videos, whitepapers, and web copy for a year to build trust with enterprise clients.
Ogilvy on Advertising
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Ogilvy on Advertising

David Ogilvy
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