Leaning In to Unfamiliar or Uncomfortable Change Is the Key to Staying Ahead

Hard - Requires significant effort Recommended

Human beings tend to 'lean out' of the unfamiliar—new technologies, strange ideas, or shifts that threaten identity. This isn’t arrogance, it’s a mix of cognitive dissonance (the discomfort from holding conflicting beliefs) and psychological inertia. Historically, leaning out has meant missing transformative opportunities. Think of the CEOs who scoffed at digital music or social media, only to watch their companies vanish as the world changed.

Behavioral science tells us this knee-jerk reaction is normal. To counter it, some of the world’s smartest operators cultivate a contrarian habit: when they feel that urge to dismiss something as “ridiculous” or “too risky,” they do the opposite. They ask, listen, and withhold judgment. Psychological nuance also matters. Sometimes, both the old and new contain truth—and real mastery is embracing complexity, holding two truths side by side without needing an answer immediately.

The world will keep accelerating; the only way to avoid becoming obsolete is to treat discomfort as a cue for curiosity, not retreat.

Whenever you catch yourself rolling your eyes at a new technology or trend, press pause on your skepticism and ask a few strategic questions: 'What problem is this supposed to solve?', 'Who stands to gain if this succeeds?', and 'What do its critics fear most?' Seek out voices unlike your own, following a handful of creators or experts who challenge your stance. Next, write down what you respect about both the new and the old, holding them together without needing to pick sides. By defaulting to curiosity and asking how this change might serve (rather than threaten) you, you stay ahead without blind spots. Give it a try the next time you feel left behind.

What You'll Achieve

Break free from stagnation and stay relevant by leaning into new trends, tech, or ideas—even those that challenge your assumptions or threaten your comfort. Internally, cultivate agile thinking; externally, seize new opportunities ahead of the crowd.

Default to Curiosity When New Technology Threatens Your Comfort

1

Notice your urge to dismiss new ideas or innovations.

Pay special attention to when you feel threatened or skeptical about emerging trends, especially if they challenge your professional identity or ways of working.

2

Actively seek out explanations from diverse sources.

Set yourself the task of following people who disagree with you or represent ‘the new thing’ you’re resisting. Ask questions rather than judge.

3

Accept that you can hold two conflicting views at once.

Practice the psychological habit of seeing value in both tradition and innovation, resisting the urge to see everything as binary or to settle for one answer just because it’s comfortable.

Reflection Questions

  • When do I feel most resistant to change, and what does that signal?
  • How often do I follow or genuinely listen to people who disagree with me?
  • How can I experiment safely with things I don’t understand, instead of fearing them?
  • In what areas do I see myself becoming an ‘ostrich’—hiding from what’s new or uncomfortable?

Personalization Tips

  • At work, volunteer to trial a new tool or app even if it seems silly or unnecessary.
  • If a parenting or teaching fad emerges, suspend judgment and attend a workshop before making up your mind.
  • When friends debate a hot-button topic, spend a week reading reputable sources on both sides.
The Diary of a CEO: The 33 Laws of Business and Life
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The Diary of a CEO: The 33 Laws of Business and Life

Steven Bartlett
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