Rewriting the Rules: Permission Is the Scarce, Valuable Commodity Today

Medium - Requires some preparation Recommended

Let’s say you’re tired of being ignored when you text your extended family group. For months, you’ve broadcast random updates—most get left on read. But one day, you send a simple poll: "Who’s still up for weekly dinners—and what recipes should I share?" To your surprise, several cousins reply with enthusiastic suggestions, and suddenly you’re getting responses not only to the poll but to your next few shared meal plans.

The difference wasn’t about how loud or frequent you were, but about offering relevance and then asking for a small permission: who wanted more of a good thing? Over time, the trusted few eagerly look for your messages, and the tone of your group shifts from distant to genuinely connected. If you offer future perks—like a chance to host or pick a theme—you might see even deeper involvement.

This pattern echoes in behavioral science research. People are motivated to pay attention when an interaction meets their needs, aligns with their timing, and gives them something valuable in return for their time. The concept of "permission as a process, not an event" is grounded in identity theory (we act on communications that respect our self-image) and cognitive reciprocity. When you recognize permission as a precious, scarce resource, your focus shifts—building relationships, not just contact lists.

Start today by naming every place in your life where people actively want to hear from you—whether it's a club, a team, or just one-on-one. Think about how you earned that trust; was it sharing something useful, asking for direct input, or simply being reliable? Next, experiment: offer a little more value and include a clear request for a higher level of permission. Maybe that's asking for deeper feedback, sharing behind-the-scenes info, or giving them first pick of your next project. These are the first real signs of lasting connection. Keep track of the change; you’ll probably be surprised by who leans in and who fades away.

What You'll Achieve

Develop a mindset that values consent and proactive participation, leading to stronger, more engaged relationships. You’ll see higher engagement, greater word-of-mouth, and increased trust both online and offline.

Recognize and Increase Genuine Permission in Daily Interactions

1

Map where you have permission.

Identify relationships—personal, professional, digital—where people have asked for or look forward to communication from you. This could include email lists, trusted friends, or repeat customers.

2

Track how permission was earned.

Recall what specifically invited their consent—was it helpful information, a reward, or shared values? Document the action that moved the connection from stranger to participant.

3

Start small experiments to deepen permission.

Offer something valuable (information, insider access, practical tools) and ask for a small additional opt-in: another topic, regular updates, or data sharing.

Reflection Questions

  • Where in my life do people anticipate my messages?
  • What rewards or actions have helped me earn genuine attention?
  • How comfortable am I asking for deeper permission, and what stops me?

Personalization Tips

  • A teacher offers helpful study guides and asks students to sign up for exam tips, not just generic reminders.
  • A business owner creates a loyalty club for regulars, offering birthday discounts in exchange for email sign-ups.
  • A nonprofit builds a community newsletter—people join in exchange for early access to special events.
Permission Marketing: Turning Strangers into Friends and Friends into Customers (A Gift for Marketers)
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Permission Marketing: Turning Strangers into Friends and Friends into Customers (A Gift for Marketers)

Seth Godin
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