You Can’t Change Minds—You Change Belonging or Status Instead

Hard - Requires significant effort Recommended

Several years back, a small rural community was divided over funding its high-performing local school. Flyers and arguments didn't sway those who opposed new spending—but everything shifted when parents started tying blue ribbons to trees. The ribbons symbolized affiliation: 'people like us, in this Blue Ribbon district, support our schools.' Suddenly, instead of a policy argument, the decision became about belonging—do you support the tribe, or not? Voters flooded to the polls, and the budget passed two-to-one.

Far from an isolated case, behavioral research confirms that most decisions follow identity and belonging, not logic. The long struggle for same-sex marriage in Ireland broke through only when messages resonated with traditional parent identities, showing support as part of a family's story. Marketers, activists, teachers—their efforts succeed when they connect to existing narratives and use symbols, rituals, and insider language that reinforce 'this is what people like us do.'

This understanding is a paradigm shift. Instead of trying to win debates, you focus on shifting the feeling of what the group does—yes, sometimes by just a little, but enough to send a powerful new signal.

Listen closely to the language, habits, and social cues of your group, team, or market. Start your next proposal, pitch, or idea by showing you understand and respect their narrative, then bridge your message to something they already believe or aspire to. Find one small way to link your offer to tribal insider-ness or status rather than logical argument alone, and watch how much faster resistance softens. This is culture-change in action, so make the shift this week.

What You'll Achieve

Achieve greater buy-in, reduced resistance, and faster adoption of new ideas by connecting with core identity. Develop sharper observational skills for narrative and culture, leading to deeper influence in any context.

Work With Existing Internal Narratives, Not Against Them

1

Identify the dominant stories people tell themselves.

Pay close attention to the phrases, beliefs, or traditions the group values. Listen actively for their self-definitions: 'People like us,' 'We believe…,' 'It’s just how it’s done here.'

2

Frame your pitch or proposal to align with that story.

Instead of trying to change what they value, show how your idea or product helps them reinforce who they already are or want to be.

3

Look for levers of affiliation or status you can use.

Consider: can you make your option the thing 'someone like us' does, or does it make people feel prouder, braver, or more included? Adjust your communication to suit.

Reflection Questions

  • What story is this group telling itself about who they are?
  • How can my work fit seamlessly into that story?
  • Am I unconsciously trying to convince, where I could be aligning instead?
  • What symbols or affiliations can I use for positive change?

Personalization Tips

  • A new environmental club recruits students by sharing how protecting nature is already part of school pride.
  • A tech startup rebrands its software to fit the aesthetics and language of the most-valued sub-group of users.
  • A coach frames a new training method as the next level for athletes who ‘never settle’—speaking to status, not just function.
This is Marketing: You Can't Be Seen Until You Learn To See
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This is Marketing: You Can't Be Seen Until You Learn To See

Seth Godin
Insight 5 of 9

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