Why Your Systems Should Be So Simple a Stranger Could Run Them

Airlines know not to leave safety up to chance; every seat comes with a card so simple even a seven-year-old could follow along. The best businesses strive for the same simplicity in their systems. Writing your process out is tedious, but the reward is big: less reliance on memory, fewer mistakes, and freedom to delegate without drama.

One restaurateur realized she spent most days walking new hires through the same five cleaning steps. After drawing up a simple diagram and sticking it on the freezer door, new team members could handle the tasks solo. The time saved each week seemed small, but over months, it meant fewer interruptions and more time for customers.

Behavioral science shows that routine memory is fallible and that clear visual cues dramatically reduce errors. When systems fit on one page, consistency and confidence skyrocket—for owner and team member alike.

Pick that one task that always seems to get miscommunicated or muddled and break it down into plain steps on a sheet of paper. Give the cheat sheet to someone new and watch where they get stuck. Adjust, trim, and clarify until it’s foolproof and simple. Even a humble page can give you back hours and peace of mind. Try it this week—and stick it up where everyone can see.