Stop Designing in Isolation and Start Cross-Functional Collaboration Now

Medium - Requires some preparation Recommended

Look around any high-functioning team and you’ll notice something interesting: the most innovative and resilient solutions don’t spring from a single brilliant mind, but from lively exchanges among people with wildly different backgrounds. In many organizations, teams still slip into old habits—designers work on wireframes by themselves, passing polished mockups to developers who, in turn, build from detailed specs. Tensions flare when projects inevitably derail, but blame isn’t the solution.

What moves the needle is changing the process itself. Picture a team gathered around a noisy table, a dozen coffee cups scattered, and sticky notes of all colors stacked in the center. There’s a bit of chaos, but it’s a productive mess. A developer sketches an idea on a scrap of paper, a designer builds on it with a quick gesture, and an analyst adds a sticky note clarifying the real customer pain. Everyone’s ego recedes as they focus on cracking the challenge together.

It doesn’t matter if the sketches are ugly or ideas half-baked; the main thing is the group’s willingness to put unfinished thoughts out in the open, knowing the team will help vet and improve them. Oddly enough, teams accustomed to hero-based design often resist this openness, worried their early drafts might look foolish. But as trust builds, the group finds momentum and shared ownership, and the solutions get better with every iteration.

Behavioral science confirms that idea diversity and safe environments for exchange accelerate learning and innovation. Teams that deliberately work across boundaries build ‘shared understanding’—not just faster consensus, but actual buy-in. This is the real power behind Lean UX: everyone, from junior developer to business owner, shaping the product together.

Ready to get hands-on? Gather your colleagues—even if you're used to solo work, try inviting developers, analysts, and anyone close to the problem for a short brainstorming session this week. Start by posing a clear, human-centered challenge for discussion. Don’t worry about fancy materials—grab markers, sticky notes, or your favorite online whiteboard, and give everyone five minutes to sketch or jot down rough concepts. Encourage playful, judgment-free exploration—you’ll discover new angles and quickly see patterns as you review ideas together. Finish by merging, refining, or voting on the approaches with the most promise. Try this approach with your next team meeting and notice the energy shift when every perspective is at the table.

What You'll Achieve

You’ll foster truly creative, supportive teams by breaking down silos, reducing miscommunication, and generating richer solutions together. Expect a more engaged squad, faster problem-solving, and products that reflect the strengths of everyone—not just the loudest voice.

Host a Team Brainstorm Session This Week

1

Invite colleagues from different roles to join your design process.

Bring together not just designers, but developers, product managers, QA, and other stakeholders. This ensures every viewpoint is heard from the earliest stages.

2

Set a clear challenge, not a feature, for the group.

Frame the problem as a customer or business issue so everyone focuses on shared goals rather than predetermined solutions.

3

Encourage rapid, messy idea creation.

Use whiteboards, sticky notes, or collaborative online tools in short timeboxes—emphasize that rough sketches are both welcome and expected.

4

Synthesize and critique as a team.

Review all ideas together, ask curious questions, and combine or refine the best concepts into next steps.

Reflection Questions

  • Who isn't currently part of your design or problem-solving process, and how could their input improve your team's ideas?
  • What holds you back from sharing your rough drafts or unfinished thoughts with your colleagues?
  • How might your meetings or brainstorming sessions change if everyone contributed equally from the start?
  • When was the last time someone from a different function fundamentally changed your thinking on a project?

Personalization Tips

  • In a school project, invite students from both art and science tracks to brainstorm solutions to a community problem together.
  • In a workplace initiative, have marketing and engineering brainstorm user experience improvements side by side.
  • At home, include both older adults and teens when redesigning your living space for better comfort and utility.
Lean UX: Applying Lean Principles to Improve User Experience
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Lean UX: Applying Lean Principles to Improve User Experience

Jeff Gothelf
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