Cut the Corporate-Speak and Watch Your Ideas Finally Land

Medium - Requires some preparation Recommended

The most influential messages don’t come dressed in three-piece suits of jargon. Whether it’s a team leader guiding a project or a student proposing a group assignment, clear communication always trumps complexity. Take the example of two project managers: Michelle writes daily updates that are pages long, each packed with acronyms and roundabout sentences. Jamie, on the other hand, keeps things direct—one paragraph, three bullet points, no filler. Over time, people find themselves tuning in for Jamie’s emails and quietly skimming or skipping Michelle’s. Colleagues notice the difference: deadlines get met, questions get answered, and misunderstandings drop off.

In customer service, too, companies that use straightforward language—'We’ll fix this now' instead of 'Your experience is valued and your concerns have been logged'—win trust and repeat business. Simplicity isn’t laziness; it often takes more discipline and revision. It’s easy to hide behind fluff; it takes guts to get to the point.

Science backs this up: research in cognitive load shows that people are more likely to remember, act on, and share ideas when the language is concise and direct. Jargon makes people tune out. Even classic public speakers like Churchill and Clinton understood that brevity and simplicity win hearts (and elections).

When the complex becomes clear, people listen. When you end with a question, you invite discussion and new possibilities. So cut the fluff—short and simple often resonates for years.

As you prepare your next message—whether it's an email, announcement, or proposal—challenge yourself to boil it down to three clear points and strip out any jargon or filler phrases. Swap business-speak for plain, friendly language, making every word count, and finish by asking your audience directly for their feedback or questions. Try this out with your next piece of communication and notice how quickly people lean in, respond, and actually remember what you said.

What You'll Achieve

Achieve clearer understanding, faster decision-making, less miscommunication, and more productive feedback.

Master the Art of Simple, Direct Communication

1

Edit your next message, email, or presentation to three main points.

Distill your communication down to the essentials. Aim for clarity over completeness—if it’s longer than a page, reduce it until every word adds value.

2

Replace jargon or filler words with plain language.

Substitute or eliminate business clichés, confusing acronyms, or phrases that would make your grandmother pause. Use 'please' and 'thank you' more than you think necessary.

3

Invite at least one question or counterpoint from your audience.

Finish your communication—written or verbal—by explicitly asking for thoughts, questions, or alternatives. This opens the door for genuine feedback and clarity.

Reflection Questions

  • Which phrases do you rely on to sound important but don’t add clarity?
  • What feedback have you gotten—or could you seek—on your speaking or writing style?
  • Where could you substitute a simple word for a technical one, and how would that change the outcome?

Personalization Tips

  • When writing a school report, swap 'utilize' for 'use' and cut down explanations to clear, punchy sentences.
  • In meetings, avoid monologues—share your agenda in one minute and invite questions.
  • If pitching an idea to friends, summarize it in a single tweet-length sentence and see if it grabs their interest.
The Virgin Way: Everything I Know About Leadership
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The Virgin Way: Everything I Know About Leadership

Richard Branson
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