Why Believing Your Own Hype Can Destroy Your Startup
You wake to a surge of excitement—the idea you’ve been quietly nurturing seems unstoppable. Your friends nod enthusiastically, family members offer support, and even your morning coffee seems to taste sweeter. Emboldened, you list out the reasons success feels inevitable. But as you hurry through your pitch to early customers, a new sense creeps in: not everyone shares your passion or urgency. One customer looks puzzled, another shrugs, and one asks a question that wasn’t even on your radar.
You start to realize that maybe, just maybe, you’ve built part of your vision on sand. The numbers from your first trial don’t add up to your hopes; there are gaps you simply didn’t see. That initial rush starts to fade, replaced by a prickly nervousness as your phone buzzes with more feedback—some negative, all honest.
You return to your notes, quietly comparing what you thought to what you actually heard. It stings, but you can see where your certainty morphed into stubbornness. In that moment, it’s almost a relief. Real data gives you something you can work with, not just dream about. When you face hard facts, you discover what matters: your hunches aren’t worthless, but they need a reality check if they’re going to survive.
Cognitive biases—like confirmation bias—affect everyone, especially entrepreneurs. Successful founders build systems that systematically challenge their own beliefs with real feedback. Behavioral science shows that when you regularly ask for external evidence and compare it to your intuition, you’re less likely to fall prey to the self-deception that sinks startups.
Pause and grab a pen or your phone, then write down the three big assumptions you’ve made about your current project or business idea. Make it a point this week to call or sit down with a handful of real users—ask questions that let them talk freely rather than confirm what you already think. After every conversation, make a conscious note of where unfiltered customer feedback differs from your instincts, and update your plan without hesitation. This habit will stop your enthusiasm from blinding you to inconvenient truths, and set your direction on firmer ground. Give it a try tonight.
What You'll Achieve
Gain emotional flexibility and humility by confronting and adjusting your own deeply held beliefs. Externally, see a reduction in wasted resources and time by moving toward business decisions grounded in actual demand, not just personal optimism.
Shine a Light on Assumptions and Biases
Write down your top three business assumptions.
Take 5 minutes to jot down the three beliefs you or your team consider crucial for your startup’s success—such as your target customer or their most painful problem.
Seek out real feedback from customers.
Get out of your comfort zone and talk to potential or current users. Ask open-ended questions without leading them, then listen closely and record what you learn.
Compare data with your gut feelings.
After each customer interview, note any differences between what you expected and what actually surfaced. Highlight where your intuition was off and what surprised you.
Update or drop outdated assumptions.
Review your original beliefs in light of the feedback and be prepared to modify or abandon them. Document the specific changes you make in your working notes.
Reflection Questions
- How do I typically react when evidence challenges my beliefs?
- What’s one area where I’m clinging to assumptions without real proof?
- How might regular feedback from others expose biases I haven’t considered?
- What would I lose—and gain—by changing course based on tough feedback?
Personalization Tips
- At work, a team leader tests their belief that employees want more meetings by surveying them—discovering instead they crave clearer communication, not extra meetings.
- In personal health, you might assume a certain workout is most effective until a fitness tracker shows you make more progress with a different routine.
- As a parent, you notice your child resists scheduled study time; after open conversation, you realize a change in environment works better.
Lean Analytics: Use Data to Build a Better Startup Faster
Ready to Take Action?
Get the Mentorist app and turn insights like these into daily habits.