Tell the Story—Why Your Organization Exists, and Why It Matters

Medium - Requires some preparation Recommended

Organizations, whether it’s a business, a family, or even a club, run on more than rules and objectives—they run on a story. When things are going well, it’s easy to assume everyone knows why they're there. But when times get tough, the story provides the anchor and the rallying cry. Without it, people drift, motivation erodes, and confusion spreads.

History shows that the most united teams and successful companies have compelling stories, not just catchy slogans. These stories answer, ‘Why should we show up? Why does our effort matter?’ In practice, this could be the difference between a news headline that says, ‘We lost, but our invention will help millions in the future,’ and one that quietly annnounces a failed product release with no sense of mission.

Behavioral psychologists note that narratives sustain effort beyond short-term rewards. In moments of setback, retelling your organization’s story re-energizes commitment and clarifies decisions—especially when you need to make unpopular calls.

Take twenty minutes to write out a real story about why your group exists and who it helps. Share it at your next meeting or get-together; ask people if it resonates or feels like jargon. Use their input to adjust the story so it feels true, not forced. Let it guide your next tough call—refer back to the story and ask, ‘Does this help us become who we want to be?’ Try this narrative approach today, and watch how purpose and unity grow.

What You'll Achieve

Internally, you’ll strengthen identity and resilience. Externally, you’ll align actions, energize teams, and navigate adversity with a clear sense of shared meaning.

Craft Your Organization’s Story (Not Just a Slogan)

1

Define your mission in a real, specific narrative.

Instead of a one-line value statement, write a short story about how your group helps people or changes something important.

2

Communicate the story consistently and clearly.

Share this narrative with your team, stakeholders, or even your family during meetings or gatherings; invite feedback and refine it based on real reactions.

3

Align decisions and actions to your story.

When facing choices or setbacks, ask, ‘Does this move our story forward?’ Use the story as a touchstone in challenging times.

Reflection Questions

  • Do people in your group know and believe the real story of why you exist?
  • How has your group’s story helped (or hurt) in tough times?
  • What’s the difference between a mission statement and a story for your context?
  • If someone new joined tomorrow, what story would you want them to tell?

Personalization Tips

  • A teacher frames classroom rules as part of a bigger story: 'We’re here to make learning safe and exciting, so every voice is heard.'
  • A non-profit founder tells new volunteers real-life impact stories, not just a mission statement.
  • A sports coach reminds the team of their journey, connecting practices to a larger purpose like resilience, not just wins.
The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers―Straight Talk on the Challenges of Entrepreneurship
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The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers―Straight Talk on the Challenges of Entrepreneurship

Ben Horowitz
Insight 5 of 8

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