Don’t Simply Build—Master the Art of Distribution and Sales
There’s a common myth: if your idea is good enough, people will just show up. In reality, even the best invention needs actual selling—a way to move it from creator to user. Some products make sense with in-person pitches (think buying a car or fundraising for a cause). Others pick up momentum when early users love them so much, they share with friends. The point is, there isn’t just one way—what works depends on price, complexity, and audience size. Studies show that teams who see sales as everyone’s job, not just a department or 'the sales guy,' achieve faster growth and higher success rates. Integrating this from the start prevents last-minute panic and ensures you never waste hard work on unseen products.
Whatever project you’re planning, ask yourself—do I know exactly how this will reach its audience, or am I counting on luck? Map out your distribution strategy as carefully as the product itself, matching personal outreach, campaigns, or viral features to the context. Try out your sales message live with a real person, listen closely, and adjust based on what connects. Make sales and communication a team-wide priority, developing at least one strong advocate so you aren’t caught flat-footed. The leap in impact will surprise you—just avoid waiting until after you 'build' to worry about sales. Get started this week.
What You'll Achieve
Achieve broader impact and success for projects by ensuring that they connect meaningfully with the right users or buyers, and avoid wasted effort on unseen work.
Integrate Sales Thinking Into Every Step
Value Sales and Distribution Equally With Product.
Any new project or idea should have a clear plan for reaching its users or buyers, not just assumptions that 'if we build it, they will come.'
Choose a Distribution Strategy That Matches Your Context.
For high-value products/services, focus on personal sales; for mass-appeal, consider viral features, marketing, or advertising.
Test Messaging on Real People.
Walk a friend or customer through your pitch and see if their interest grows—revise based on response, not what you think should work.
Integrate Sales as a Core Team Skill.
Identify and develop at least one strong communicator per team, not just a 'default' salesperson.
Reflection Questions
- Am I neglecting distribution or leaving it to others?
- Which channels are actually best for reaching my customers or audience?
- What’s my plan if my intended users don’t respond right away?
- Who will be the sales advocate in my team?
Personalization Tips
- In a school fundraiser, assign someone to craft the message and another to visit classrooms or call parents, rather than just emailing flyers.
- For launching an app, test your signup pitch with classmates before posting widely.
- As a freelancer, focus on making a list of actual people to call or demo your work to instead of just tweaking your portfolio.
Zero to One: Notes on Startups, or How to Build the Future
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