Use Small Surprises and Thoughtful Gestures to Create Lasting Happiness

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On a day like any other, you decide to accept a challenge: make someone’s day, just because. You notice your coworker dragging her feet and, during lunch, you slip a silly cartoon with a kind note into her bag. She doesn’t notice until later, but when she does, the ripple is immediate—her shoulders relax a little, she walks with a lighter step. The next morning, she brings in muffins for the team, paying the good feeling forward.

You realize the surprise wasn’t about the size of the gesture, but the fact that it was unplanned, thoughtful, and actually connected to something meaningful to her. Throughout the week, you’re surprised by how much more tuned-in you feel to small joys yourself—the coffee with extra foam, the smile from the bus driver, your phone buzzing with a note from a friend.

Psychologists studying happiness have found that these 'random acts of kindness' create upward spirals. The effect endures longer than simply receiving a bonus or planned reward, because surprise sends a signal: someone is thinking of you. Interestingly, those who give thoughtful gifts often report more of a happiness boost than those who receive them.

Scan your circle for someone who could use an emotional lift—pick them, then find one unexpected, truly personal way to brighten their week, whether it’s a small treat or a note tucked into their space. Give your gesture freely, letting the delight be its own reward. Don’t look for anything in return; just observe how delivering a simple wow moment increases your own happiness and makes the world feel a little kinder. Take on this micro-challenge now and see how far those ripples reach.

What You'll Achieve

Deepen connection and goodwill, create memorable experiences for others, and increase your own and others’ happiness. Over time, this cultivates a more welcoming, generous environment at work and home.

Plan a WOW Moment for Someone This Week

1

Pick someone in your life or workspace who could use extra cheer.

Look for someone stressed, unrecognized, or simply on your mind.

2

Choose an action that’s personal and unexpected.

This could be a thank you note, a favorite snack, or surprising them with early help for a busy task.

3

Deliver your gesture without expecting recognition.

The point is to delight, not to earn credit. Notice how you feel giving, not just how they react.

Reflection Questions

  • When was the last time an unexpected gesture changed your day?
  • What keeps you from acting on small kindness impulses?
  • How might your team or family change if surprises became the norm?

Personalization Tips

  • Teachers: Secretly upgrade a student’s grade when they show extraordinary effort.
  • Teams: Send coffee to a remote coworker on deadline day.
  • Friends: Drop off a handwritten letter or doodle, just because.
Delivering Happiness: A Path to Profits, Passion, and Purpose
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Delivering Happiness: A Path to Profits, Passion, and Purpose

Tony Hsieh
Insight 6 of 8

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