Transform Conflict and Misalignment by Building True Alignment Before Decisions

Hard - Requires significant effort Recommended

When a fast-growing company reached a major crossroads—a buyout offer that could change everything—the boardroom filled with tension. Some voices focused on maximizing financial gain; others, especially founding leaders, pushed for preserving the team’s unique culture. On the surface, it seemed like everyone wanted growth, but the why was different for each.

Rather than push the deal through, a core team called for an alignment check-in. They went beyond standard agenda points. Each person shared honestly about what made them proud to be part of the company, what motivated them to show up, and what ideals they wouldn’t sacrifice—even for a bigger payday. Someone brought up the tough memory of their last company, where a misalignment of vision led to burnout and turnover. Instead of smooth consensus, the meeting included hard conversations and even uncomfortable silences as old expectations surfaced.

By the time the decision was made, several board members chose to exit, unwilling to prioritize culture over cash. But those who stayed were more unified. Their new strategy merged a partnership with a larger company, under clear agreements to protect their core values and culture. The result was a deal that not only worked on paper but felt right—to staff, leadership, and, eventually, customers who sensed the continuity.

Behavioral scientists call this 'value alignment,' and it’s a critical, if often neglected, predictor of long-term success and satisfaction.

Before your next big group decision, take 10 extra minutes to ask everyone to lay out not just the outcome they want but the values and motivations behind them—go beneath the surface to find what really matters. List out specific, sometimes tough, questions about what you’d each be willing to compromise and what’s non-negotiable. Use any points of difference as a springboard for real discussion, instead of brushing disagreements aside. This honest, up-front alignment can save months or even years of wasted effort and heartache—start with your next project or family decision.

What You'll Achieve

Prevent hidden disagreement from derailing teams or projects; make faster, more satisfying decisions and build resilient organizations or families rooted in real shared values.

Check for Alignment With Values, Not Just Goals

1

Before a big decision, ask if everyone shares the same deeper values.

Get everyone in the room to explain not just what outcome they want, but why it matters to them, in real terms.

2

List explicit questions to uncover hidden expectations.

Use prompts such as: 'What would you sacrifice for this project?', 'How long are you committed to seeing it through?', or 'What trade-offs do you find unacceptable?'

3

Respectfully surface and explore any misalignments early.

If someone hesitates or disagrees, invite them to share openly. Naming the friction early is better than pretending it isn’t there.

Reflection Questions

  • When has a lack of alignment led to major problems in your work or life?
  • What are your true, non-negotiable values in big decisions?
  • How do you encourage others to surface honest views early, even if it’s uncomfortable?

Personalization Tips

  • Family: Plan big moves only after ensuring everyone agrees on why it’s important and what sacrifices are worth it.
  • Sports: Team captains review preseason goals with the team and ask, 'What are we willing to give up for this championship?'
Delivering Happiness: A Path to Profits, Passion, and Purpose
← Back to Book

Delivering Happiness: A Path to Profits, Passion, and Purpose

Tony Hsieh
Insight 5 of 8

Ready to Take Action?

Get the Mentorist app and turn insights like these into daily habits.