Working With Emotional Intelligence
By Daniel Goleman
Drawing on research and the experiences of business leaders around the world, Dr. Daniel Goleman demonstrates that in the workplace, emotional intelligence matters twice as much as cognitive abilities such as IQ or technical expertise.
Emotional intelligence includes self-awareness and motivation, which enable us to manage ourselves, and social strengths such as influence, conflict management, and team building.
This book will teach you how to strengthen one’s emotional capabilities and why corporate training must change in order to be effective. It presents a blueprint for the 'emotionally intelligent organization" that will shape training for years to come.