When something goes wrong, use this thought process.
Julia Galef is a writer and speaker. She gave the TED Talk “Why You Think You’re Right—Even If You’re Wrong,” which has more than three million views.
- Don’t assume that you did something wrong. Instead, ask this question:
“What policy was I following that produced this bad outcome, and do I still expect that policy to give the best results overall, occasional bad outcomes notwithstanding?”
- Your policies will fail some of the time, and you don’t want to abandon them right after something went wrong.
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