Use different communication channels; don’t be lazy to make a call.
Nowadays people tend to be lazy, and they send only emails and Facebook messages. It’s a very comfortable way to communicate, but in order to keep great relations with your customers, business partners, or other people, you should use all channels possible.
- Call every time you think it’s fine to call.
- Track all communication.
Don’t be lazy about doing it. Get a notepad and write all history of the communication.
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