What Got You Here Won't Get You There
Team leadership
Create a positive work environment as a leader

Create a positive work environment as a leader

from What Got You Here Won't Get You There: How Successful People Become Even More Successful by Marshall Goldsmith

How to Apply This

  1. Regularly review your interactions for unnecessary negativity.
    Regularly take time to reflect on your recent interactions with colleagues or team members. Consider if there were instances where your reactions or comments were negative or dismissive. Think about how adopting a more positive or neutral stance could have altered the outcome positively. This self-reflection will help you identify patterns in your behavior that may need adjustment.
  2. Provide input only when it's helpful.
    When someone shares an idea with you, resist the urge to automatically add your two cents unless it significantly enhances the idea. If you do decide to contribute, make sure your feedback genuinely improves the idea without diminishing the other person's ownership and enthusiasm.
  3. Replace 'no,' 'but,' and 'however' with more encouraging words.
    Practice responding to new ideas and suggestions without immediately resorting to 'no,' 'but,' or 'however.' These words can come across as dismissive and may discourage open communication. Instead, start with an affirmative response or acknowledgement, then share your insights in a way that adds value without negating the original suggestion. This method encourages a more constructive dialogue.
  4. Publicly recognize the contributions of others.
    Set aside time each week to publicly acknowledge the achievements and contributions of your team members. This could be during meetings, through emails, or on team communication platforms. Making recognition a habit ensures that team members feel valued and motivated.
  5. Take responsibility for setbacks without making excuses.
    When faced with a mistake or a setback, avoid the temptation to make excuses. Instead, take full responsibility, analyze what went wrong, and openly discuss your plans for improvement. For example, If you're late to a meeting, rather than blaming traffic, acknowledge that you did not allow enough time and will plan better in the future.
  6. Seek feedback actively.
    Regularly ask for feedback on your behavior and work. This shows that you value growth and improvement. Be open to the feedback and use it as a basis for positive change. Example: After completing a project, ask team members what they thought went well and what could be improved from a collaboration standpoint.

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