To Sell is Human
Startup development
Deliver quality products
from To Sell is Human: The Surprising Truth About Moving Others by Daniel H. Pink
How to Apply This
- Ensure that your products meet the standards set by the government or other regulatory bodies.
Conduct regular checks and quality control measures to ensure that the goods you are selling meet the standards and regulations set by the relevant authorities. - Be transparent about the quality of the goods.
Provide buyers with detailed and accurate information about the quality of the goods. This includes disclosing any potential defects, providing clear specifications and descriptions, and highlighting any certifications or awards received. - Provide a warranty for the goods.
Offer a warranty for the goods you are selling so that buyers can be assured that they are getting a quality product. Include the terms and conditions of the warranty in the sales agreement. - Provide excellent customer service.
Prioritize customer service by promptly addressing any concerns or complaints that buyers may have. Be available to answer questions and provide assistance throughout the sales process and beyond.
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