Emotional Intelligence 2.0
Communication
Strengthen your relationship management skills
from Emotional Intelligence 2.0 by Travis Bradberry, Jean Greaves
How to Apply This
- ** Understand yourself and others.**
Take time to understand your own emotions and those of others. By being self- and socially- aware, you'll be able to better manage interactions. - ** Build relationships.**
Build relationships with people by taking the time to get to know them, and by showing them respect and kindness. - ** Be direct and honest.**
Be direct and honest in your communication with others. This will help to ensure clear communication and effective handling of conflict. - ** Be patient and empathetic.**
Be patient and empathetic when dealing with difficult situations. This involves being understanding of the other person's point of view and feelings. Through this, you'll be able to maintain good relationships with others. - ** Praise and encourage.**
Praise and encourage others when they deserve it. This will help to build trust and create a positive environment.
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