Split your sales team into four specialized roles
from Predictable Revenue: Turn Your Business Into a Sales Machine with the $100 Million Best Practices of Salesforce.com by Aaron Ross, Marylou Tyler
How to Apply This
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List down all the names of the salespeople in your team.
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List down the strengths of each of your salespeople based on their past performance.
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Review the strengths of each member of your sales team. Distribute them in the following roles based on their strengths:
- Sales Development Reps: best at prospecting cold/inactive accounts for outbound lead generation
- Market Response Reps: best at qualifying inbound leads
- Account Executives: best at closing leads
- Customer Success/Account Management: best at providing hands-on help to customers.
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Discuss the newly-distributed specialized roles to your team.
Tell them the reason why you need to specialize, including their key functions. -
Ask your team if they have further questions about their roles.
This will help them clearly understand their role and how exactly to operate.
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