Reduce the time spent on your inbox with the 321-zero approach


  1. Unsubscribe from all email newsletters.
    This will prevent other companies from intruding on your day, interrupting your flow, and tempting you with their offers.

  2. Turn off all email notifications.
    Notifications interrupt your concentration, work sprints, and ability to be present during meetings and conversations.

  3. Deal with all the emails that arrived within the last 48 hours.

  4. Use the 321-zero system to process your email.
    Check your email three times a day, take 21 minutes to clear it to zero, and ignore your calls at all other times.

  5. Apply the 4Ds every time you open your email
    Do it, Delegate it, Defer it or Delete it.

  6. Think twice before you forward, cc or bcc.
    This will help limit your email inbox as you will likely get a reply back for every email you send and every cc you include.

  7. Use the subject line to indicate the action required.
    This will help the recipient process your email in less time.

  8. Keep your emails short.
    Being brief isn't rude. It’s a sign of respect for other people’s time.


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