Put a stop to interruptions.


  1. Be inaccessible
     - Work from where people can't find you. 
     - If you are in an office, have a CLOSED DOOR POLICY.
  2. Don’t answer the phone.
     - Turn off your mobile phone. 
     - Give your receptionist an updated "VIP list" of calls you don't want to miss.
     - Support them 100%. They should have confidence when screening.
  3. Deal with fax and email.
     - Train others to communicate with you via fax.
     - Have your staff sort faxes out in order of urgency and only forward the important ones to you.
     - After lunch, take an hour to look at morning faxes, e-mails, and calls.
     - Deal ONLY with the urgent ones. 
     - Take the last hour of the day to look at the afternoon's accumulation. 
  4.   Set the timer on the bomb.
     - If you take a phone call, set up an exit time.
    Example: "Tom, I have XXX starting in 15 min, but I wanted to take your call - I hope that will be enough time for our discussion. Do you agree - or should we set up another telephone appointment?"
    - Do the same with drop-in visitors. 


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