List and resolve your issues


  1. Admit that you have issues.
  2. Talk to your employees and assure them that it’s okay to point out issues.
    Trust starts with you, and you can expect people in your organization to share issues if you openly admit mistakes. 
  3. List all quarterly issues, weekly and departmental issues. 
    For example, the operations department has issues with the output numbers.
  4. Examine your list and quickly decide top three issues.
  5. List these issues in order of priority.
    You handle the issues in order of priority. You later might realize that more minor issues, down on the list, were connected to the most critical issues, and you will tick them off quickly. 
  6. Dig deeper and identify the root cause of the issue.
    Sometimes, the initially stated issue is not real but rather an idea. This is the step where you spend most of your time. Identifying the real problem will require time and effort.
  7. Discuss possible solutions and propose a definitive answer. 
    Any solution is better than no solution. 
  8. Act and resolve your issue.
    Focus on quality, not quantity. Work on your priorities first and then move on to the next issue.


No insights yet

Take action!

Our mobile app, Mentorist, will guide you on how to acquire this skill.
If you have the app installed

Our site saves small pieces of text information (cookies) on your device in order to deliver better content and for statistical purposes. You can disable the usage of cookies by changing the settings of your browser. By browsing our website without changing the browser settings you grant us permission to store that information on your device.