Introduce different points of view to encourage collective rethinking and tolerance
from Think Again: The Power of Knowing What You Don't Know by Adam M. Grant
How to Apply This
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As a consumer of information, favor content and sources that present many sides of an issue rather than just one or two
We have a role to play in encouraging a more nuanced point of view. When we’re reading, listening, or watching, we can recognize complexity as a signal of credibility. -
When you discuss or write about contentious topics, show the complexity behind beliefs and opinions
Acknowledge the uncertainties and convergence of facts on polarizing and complex issues. Refer to many viewpoints to help people recognize the complexity of their own beliefs. -
Acknowledge caveats and contingencies to encourage curiosity
Recognising competing claims and conflicting results doesn’t sacrifice credibility, it's actually an effective way to engage audiences' curiosity.
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